How Can I Redeem a Software License from Keysight Software Manager (KSM)?

This article is part of the Licensing for Keysight Test & Measurement series of articles.  This walks through how to get a license. Videos are included.

How Can I Redeem a Software License from Keysight Software Manager (KSM)?

Process Overview

1. Purchase license
2. Receive a Software Entitlement Certificate
3. Register and/or log in to Keysight Software Manager (KSM)
4. Add the Software Entitlement Certificate to your profile
5. Redeem the Software Entitlement Certificate against a Host ID
6. Download the license or get it by email

The Software Entitlement Certificate
After completing the license purchase process, a Software Entitlement Certificate will be provided by Keysight. This document may be sent via email if “electronic delivery” was selected, or it may arrive by Postal Mail.

Upon receiving the Software Entitlement Certificate, locate the Keysight Order Number and the Keysight Certificate Number on the first page in the top right corner, as seen in the image below.

These details are required to redeem the license:


 

Register and Login to Keysight Software Manager
You will need to access Keysight Software Manager (KSM) to get licenses.

• KSM website: https://www.keysight.com/find/softwaremanager
• Keysight Software Manager Overview

There are two possible scenarios:

• a Keysight account has not yet been created, one can be set up at this time.
• a Keysight account already exists, proceed with logging in.

First Scenario – Create a new Keysight Software Manager account if needed
If you don’t have a KSM account already, you will need to create one, otherwise you can just login to Keysight Software Manager.
 

1. Go to the KSM website
2. Select New User.
3. Enter the required information, including the Keysight Order Number and Keysight Certificate Number located in the top right corner of the first page of the Software Entitlement Certificate.
4. Select Create Account.
5. On the confirmation page, select Login.
6. Log in using the email and password used during account creation.

Second Scenario – Register with an Existing Keysight Account

1. Access the KSM website and select Login.
2. Enter the email address and password associated with the Keysight.com account, then select Login. If you do not already have a Keysight login, select Register Here to create one.

Note After logging in, the website may take you to the main, Keysight Support page. If that is the case, go to the KSM website.

 

Add the Certificate to your Keysight Software Manager Profile

1. Provide the required information, including the Keysight Order Number and Keysight Certificate Number found in the top right corner of the first page of the Software Entitlement Certificate.
2. Select Find Certificate.
3. When the certificate details are displayed, select Add Certificate.

4. The site will indicate that the “Certificate Successfully Added.”  If you know which instrument or PC(s) you want to assign these licenses to click “Request Licenses Now.”

 

Redeem the Software Entitlement Certificate Against a Host ID
At this point, you should already be logged into KSM and have added a certificate to your profile.
Now you will need a Host ID for the software or hardware you will use.

• All About Host IDs
• Finding Host IDs in Pathwave License Manager
• Finding Host IDs in Keysight License Manager
• Non-Windows-based instruments have a variety of ways to access the Host IDs, usually under a Utility menu. Please see How to Find Serial Numbers and Host IDs for Keysight Test & Measurement Hardware and Software.
• Keysight Software Manager will also offer Host ID info specific to your product.

 

All available licenses that you’ve registered to your account will be shown. Check the box on the left for licenses that you want to assign to an instrument or PC. If there is more than one of a specific license available, be sure to set the “Assign Qty” to define the quantity of that license you want assigned to a specific instrument or PC. When assigning licenses to an instrument the quantity is typically one (1). When assigning licenses to a license-server within your company, you will typically assign the full quantity that are available.

 

1. On the KSM main menu under License Management, or immediately after adding a certificate, select Request New Licenses.

2. Assign the software to the Host ID that will run it: 

1. In the My Products table, locate and select the product(s) for the specific Host ID, and specify a quantity if needed.

2. Select Assign Products to Host. In the new window, enter the Host ID and select Save Host ID. 

3. Repeat this process for each additional Host ID. 
4. Select License Preview to verify that the products are assigned to the correct hosts. If any assignments are incorrect, adjust the product/host assignments before generating the licenses.
5. Select Request Licenses.

6. Select either the Download or Email option to receive the corresponding license files and installation instructions.

7. Check your email inbox or Downloads folder for the delivered licenses. 
8. To install the license, refer to the installation instructions, which will either: 

1. Be included in an HTML document in your Downloads folder 
2. Be part of the email message containing your license(s).

 

Video – How to Register and Login to Keysight Software Manager (KSM), and Add a Certificate

Can’t access YouTube? Watch the KSM registration and login video here.

 

 

Video – How to Request Licenses in Keysight Software Manager (KSM)

Can’t access YouTube? Watch the License Request video here.